Failure to plan ahead on your part does NOT constitute and emergency on our part. DO NOT call 10 minutes before your project is due (that you have known about for 6 weeks) and throw a fit because the one piece of software that you need is not installed on the computer you normally use. DO NOT wait until the last minute to start your project and find the license has expired for the software that you need. And if a piece of software is not working on any computer in the room, re-installing it elsewhere is not likely to solve your problem.
Faculty Caller:"My computer is not working (goes on to list symptoms thankfully), it has to be fixed today though."
Help Desk Guy:"How long has it been doing this?"
Faculty Caller:"About 3 weeks, but I never called. It has to be done today though, I have this very important thing that has to get done today"
Help Desk Guy *looks at his watch* 345 on a Friday afternoon Not bloody likely "I'll see what I can do"
I hear you! I can not only hear you...I can cry in your beer with you. And understand completely because if you can't fix it - you bloody well send it to me. :P LOL.
ReplyDeleteGood news tho...it IS Friday and that means the weekend will start in about 3 hours. HURRAY
Is it irony that not long after posting this I got another call just like the one quoted?
ReplyDeleteLOL...when it rains...it pours. :)
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